This post is kind of contrary to my previous posts, but I decided to write about this because I could not find a solution for it on the net.
A client of mine (I am freelance Network Administrator) has a Muratec MFX-1430 Multifunction printer on his network.
Recently, one of the users on the network was unable to print to the printer, receiving the error message, "the write error to a port occurred. printing is finished". I searched all over the web (Muratec's web site had no documentation on it) and to no avail, I was unable to find a solution. So today I decided to call the manufacturer and see if they had any troubleshooting techniques for me to try. Below are a list of things you should try if this error occurs on your watch.
- Ping the printer to verify the device is properly connected to the network
- Check the port setting within the printer properties on each PC to make sure the port starts with "MX" and the description is "Muratec Network Port".
- Reset the print spooler within the "Services" Microsoft Management Console. (This worked for me)
- Make sure you can reach the Office Bridge service using the IP address associated with the printer from a web browser.
Hope this helps someone,
Twinminded
